TrueFacet ships via Fedex and UPS to street addresses in the continental U.S., Alaska, and Hawaii. We also ship internationally to over 20 countries. Please be advised an additional charge may be requested based on your international location. Unfortunately, we cannot deliver to P.O. Boxes, APO/FPO addresses, and U.S. Territories, including Puerto Rico and Guam. TrueFacet ships Monday through Friday during normal business operating hours.
Standard shipping is free and generally takes 3-5 business days for processing and handling. Descriptions are noted below with the type of shipping options we offer.
|Shipping Method||Arrival Time From Date Order Is Placed||Cost|
|Standard||3 to 7 business days||FREE|
|Express||2 business days (order must be placed by noon EST)||$15|
|Overnight||1 business day (order must be placed by noon EST)||$30|
We will send an email notification with tracking information once your package has shipped. You can also contact us anytime to receive shipment information at support@TrueFacet.com or call us at 1-800-690-3736.
All TrueFacet shipments are fully insured and securely packed. If shipping an item to us make sure to securely package and double box your item.
TrueFacet is obligated by law to collect sales tax on shipping and handling fees associated with taxable orders shipped to New York State addresses.